90-Day Money-Back Guarantee

We want you to shop with confidence. If you're not satisfied with your Selerb purchase, you can request a return or refund within 90 days of receiving your order, subject to the terms below.

Return & Refund Eligibility

To be eligible for a return or refund:

• Contact us within 90 days of the confirmed delivery date.
• Provide your order number and the email address used at checkout.
• Contact our support team before sending any items back.
• Follow the return instructions provided by our team.

Requests submitted after the 90-day period are not eligible for our standard money-back guarantee.

How to Return an Item

To request a return, please email selerb.support@selerb.com with your order number and a brief description of your request.

Our customer support team will review your request and provide further instructions.

There are no return shipping fees for approved returns. Selerb covers the cost of return shipping.

Please contact us before sending any items back. Returns sent without prior authorization may not be accepted.

Once we receive and inspect your returned item, we'll review and process your refund.

Damaged or Incorrect Items

Please inspect your order when it arrives. If you receive a damaged, defective, or incorrect item, contact us at selerb.support@selerb.com as soon as possible.

Include your order number and photos of the issue, if available. Our team will review the situation and provide appropriate assistance.

Subscription Orders & Renewals

If you've signed up for a subscription, you can cancel it at any time through your customer account or by contacting our support team.

To avoid your next recurring charge, please cancel before your upcoming billing date.

Subscription renewals or recurring charges processed after the original 90-day guarantee period are not covered by our standard money-back guarantee, except where required by applicable law.

Canceling a subscription stops future renewals but does not automatically refund charges already processed.

Refund Processing

Once we receive and inspect your returned item, we'll notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

Refunds for returned products will be processed after we have confirmed receipt of the items.

Important Information

• The 90-day guarantee begins on the confirmed delivery date.
• Return or refund requests must be submitted within the applicable guarantee period.
• Return shipping is free for approved returns.
• Customers must contact us before returning any products.
• Refunds for returned products are processed after receipt and inspection.
• Nothing in this policy limits your rights under applicable consumer protection laws.

Contact Us

If you have any questions about returns, refunds, or your order, please contact our customer support team.

Email: selerb.support@selerb.com

Website: https://selerb.com/